Privacy policy
Privacy Policy
Last updated: September 10, 2026
Jemly's Health operates this website and online store to provide information, products and related services to our customers. Our website uses WordPress and WooCommerce to provide its online shopping functionality.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, place an order, create an account or contact us.
Personal Information We Collect
Depending on how you use our website, we may collect information necessary to provide our services and process your requests.
- Contact information: name, email address, telephone number, billing address and shipping address.
- Order information: products purchased, order details, delivery information and transaction history.
- Account information: information associated with your customer account, preferences and settings.
- Communication information: information you provide when contacting our customer service.
- Technical information: browser type, device information and information relating to the use of our website.
How We Collect Information
We may collect information directly from you when you place an order, create an account, subscribe to our communications, complete a form or contact us.
Some technical information may also be collected automatically when you visit our website through cookies and similar technologies.
We may also receive information from service providers involved in operating our website, processing orders, delivering products and providing other services on our behalf.
How We Use Your Information
We may use personal information for the following purposes:
- To operate and maintain our website and online store.
- To process and manage customer orders.
- To organize shipping and delivery.
- To manage customer accounts.
- To provide customer support.
- To communicate important information relating to orders or services.
- To improve our website, products and customer experience.
- To prevent unauthorized activity and maintain the security of our services.
- To comply with applicable legal and administrative requirements.
WordPress and WooCommerce
Our website is built using WordPress and WooCommerce. These technologies provide the functionality required to display products, manage customer accounts, shopping carts and orders.
Information submitted through the online store may be stored within our website database where necessary to operate the store and manage customer transactions.
Access to administrative information is limited to authorized persons and service providers where access is necessary for the operation of our services.
Payments
Online transactions may be handled by specialized payment service providers. When you select a payment method, information required to complete the transaction may be transmitted securely to the relevant provider.
Jemly's Health does not require access to complete payment card details in order to manage your order. Payment providers are responsible for processing payment information according to their own terms and privacy practices.
Shipping and Fulfillment
Information required to prepare and deliver an order may be shared with logistics, shipping and fulfillment partners.
Only the information reasonably necessary to provide the requested service is shared with these partners.
Service Providers
We may work with trusted service providers to operate our business and website. These may include hosting providers, technical service providers, email services, analytics services, payment providers, logistics companies and customer support services.
These providers may process information only where necessary to provide their respective services and subject to applicable requirements.
Marketing Communications
Where permitted and where your consent is required, we may use your contact information to send news, product information and promotional communications.
You may unsubscribe from promotional email communications at any time using the unsubscribe option included in our emails.
Important communications concerning an existing order or customer account may still be sent when necessary.
Cookies
Our website may use cookies and similar technologies to provide essential functionality, maintain shopping sessions, remember preferences, understand website usage and improve our services.
Where required, optional cookies are activated only after you have provided your consent through the cookie preferences available on our website.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, accounting and administrative requirements.
Retention periods may vary depending on the nature of the information and the services concerned.
Security
We use reasonable technical and organizational measures intended to protect information handled through our website.
However, no internet-based service can guarantee absolute protection. We therefore continuously take reasonable measures to maintain the reliability and security of our services.
Your Rights
Depending on your country of residence and applicable legislation, you may have rights concerning your personal information.
These may include the right to:
- Request access to information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain information where permitted.
- Request restriction of certain processing activities.
- Object to certain uses of your information.
- Receive certain information in a portable format where applicable.
- Withdraw consent where processing is based on consent.
Requests concerning these rights can be submitted using the contact information provided at the end of this Privacy Policy.
European Economic Area and United Kingdom
If you reside in the European Economic Area or the United Kingdom, additional rights may apply under the relevant privacy legislation.
Where our processing relies on your consent, you may withdraw that consent at any time. This does not affect activities carried out before the withdrawal.
You may also have the right to contact the competent data protection authority in your country.
International Data Transfers
Some service providers used to operate our website or deliver our services may process information in countries different from your country of residence.
Where applicable, appropriate safeguards are used for international transfers in accordance with relevant privacy legislation.
Third-Party Services
Our website may contain integrations or references to services operated by third parties.
Those third parties operate according to their own terms and privacy practices. We recommend reviewing their policies when using their services.
Children
Our services are not specifically intended for children. We do not knowingly seek to collect personal information from children through our online store.
A parent or legal guardian who believes that information concerning a child has been submitted to us may contact us to request appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes to our website, services, business practices or applicable requirements.
When this Privacy Policy is updated, the revised version will be published on this website together with an updated revision date.
Contact
If you have questions about this Privacy Policy or would like to submit a request concerning your personal information, you can contact Jemly's Health using the details below.
Jemly's Health
De Oude Wereld 84
2408 JV Alphen aan den Rijn
Netherlands
Telephone: +31 6 16306994
Email: jemlyshealth@gmail.com
For the purposes of applicable data protection legislation, Jemly's Health is responsible for the processing of personal information described in this Privacy Policy.